Returns
RETURNS & EXCHANGES
We want you to feel confident with your CHI pieces. If something isn’t right, you can return it within 14 days of receiving your order.
CONDITIONS
To be eligible for a return:
- Items must be unworn and in original condition
- Tags must still be attached
- Items must be returned in original packaging
NON-RETURNABLE ITEMS
For hygiene reasons, the following cannot be returned:
- Final sale items
- Worn or washed products
EXCHANGES
If you need a different size, please contact us at:
chi.activewear@gmail.com
We will do our best to help you find the perfect CHI fit.
REFUNDS
Once your return is received and inspected, refunds are processed to your original payment method.
Please allow 5–10 business days for the refund to appear in your account.
RETURN SHIPPING
Customers are responsible for return shipping costs unless the item is faulty or incorrect.
QUESTIONS?
We’re here to help:
chi.activewear@gmail.com